Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Why choose TXN over cheaper alternatives?
Cheaper options often cut corners on materials and quality control. TXN parts are tested specifically for e-moto use, ensuring proper fit, strength, and reliability. You’re paying for proven quality and peace of mind, not just the lowest price.
How long does shipping take?
Standard shipping takes approximately 1 week for most orders. Once we receive your order, we try our hardest to ship the product out as soon as possible (1-2 days). We’ll keep you updated throughout the process so you know exactly when to expect your parts/product.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before your purchase.